Refund Policy
Last updated June 2026
Our commitment
We want Love LINK to work well for every couple. If something went wrong with your payment or your access, we will make it right.
When you qualify for a refund
- You paid but your game was never unlocked after 24 hours, with proof of payment.
- You were charged twice for the same game or subscription.
- A technical error on our side prevented access to a game you paid for.
When we do not offer refunds
- You changed your mind after a game was successfully unlocked.
- You or your partner stopped using the app.
- You submitted an incorrect transaction ID or screenshot that could not be verified.
- Subscription periods that have already started and been used.
How to request a refund
Email us at lovelinkzed@gmail.com with your reference code, proof of payment, and a brief description. We respond within 48 hours and process approved refunds within 3-5 business days.
Questions
If unsure whether your situation qualifies, just ask. Reach us at lovelinkzed@gmail.com.